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Demystifying claims in the special jurisdictions

23 June 2020
On 30 June and 1 July we are running our first ever virtual Special Jurisdictions Conference. There will be 16 sessions over two days covering everything you could want to know about claims in Scotland, Northern Ireland and the Republic of Ireland.  Andrew Lothian provides an overview of what to expect.
After our hugely successful Catastrophic Injury and Occupational Health Virtual Insurance conference last month (which had over 4,000 online attendees and 40 sessions over four days), a number of clients have commented on the increasing pace of change in the claims environment in Scotland, the Republic of Ireland, and Northern Ireland.  

We have substantial insurance teams in all three locations and are absolutely at the forefront of all of this change. From the discount rate in Northern Ireland, to QOCS in Scotland, COVID-19 issues across all three nations, and far more. We know from speaking to our insurer clients that these jurisdictions can be a bit "out of the ordinary" for them, when clients are (for obvious reasons), much more familiar with the claims process in England and Wales.  

Now is the perfect time to pull together all our local expertise and our insights into the clients' perspectives on the challenges these locations present - but in a way that will help insurers, without being a huge demand on your time.

I'm based – or I was pre-lockdown – at our Scottish offices in Edinburgh and Glasgow.  What I hear again and again when speaking to clients about Scotland is "We don't have many Scottish claims, but when we get them, they are a real headache because so much is different!"  And we all know of Scottish claimant solicitors trying to take advantage of claims handlers based south of Hadrian's Wall, who technically know their stuff but might not be too familiar with some of the processes and terminology us Scots delight in.  (Honestly, they're not just there to catch the English out...)

Every year we host a Scottish Insurance Conference, and in recent years clients have fed back that it has been really beneficial to them. However, every year the challenge is scale. If we focus just on motor (for example) is that too narrow - will that exclude other areas that our clients want to hear about?  If we widen it out to include casualty and catastrophic injury, will we dilute the motor content and so put the motor clients off?  How do we interest professional indemnity handlers without losing the rest of the audience? And why limit it to Scotland?

Our answer is to give you the choice.

That's why on 30 June and 1 July we are running our first ever Virtual Special Jurisdictions Conference.  There will be 16 sessions over two days covering everything you could want to know about claims in Scotland, Northern Ireland and the Republic of Ireland. 

You can sign up to specific sessions here >

Don’t worry if you can’t attend one of the sessions: they’ll all be recorded and available to watch later at your convenience.  

We'll demystify these jurisdictions, give you practical information to help you with your claims, and will look ahead so you know about the most important changes coming. For those who can attend live, we’ll be running Q&A sessions.  

Join us from the safety and comfort of your desk. No dress code! 

We are looking forward to "seeing" you. 

Find out more about the virtual conference and sign up 

Further Reading