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We focus our efforts on connecting our community activities to our business purpose and values, to accelerate our ESG work and meet the needs of all our stakeholders. In doing so, we set the stage for long-term value creation determined by revenue, sustainability, impact and reputation.

Empowering colleagues and our communities by sustaining a skilled workforce today and for the future, whilst taking action to help and collaborate with communities in need is one of the key sustainability issues most relevant to our colleagues, clients and communities. It is pivotal to our business success and enables us to prioritise where we can have the greatest impact.

We remain an active member of Business in the Community (BITC), the oldest and largest business-led membership organisation dedicated to responsible business and use their Responsible Business Tracker to assess our performance.

BITC's Responsible Business Framework guides our actions globally to address those issues most pressing in society where we can make the most impact.

BITC Commitment to impact

Image sourced from Business in the Community

Healthy communities

Youth skills and employment

We recognise that whilst talent is everywhere, opportunity isn't, particularly in areas with low social mobility. That’s why it's important to us to not only remove barriers to widen access to our profession but to build an emerging pipeline of diverse talent to sustain it.

Globally, over 270 million young people are not in education, employment or training, so our priority is to develop a variety of opportunities for young people to increase their confidence and resilience and to gain valuable employability skills to become work ready.