Automotive Sector
In the Indian automotive sector, GenAI is expected to enhance product development, customer engagement, autonomous driving, and sustainability, with a projected 30-32% boost in productivity by 2030. The industry, contributing 7.1% to the national GDP and employing over 19 million people, is adopting advanced AI-driven automation to optimise operations and accelerate innovation.
Retail Sector
Similarly, India’s retail sector is experiencing a transformation, with AI anticipated to boost productivity by 35-37% over the next five years. AI-powered solutions are personalising shopping experiences, optimising demand forecasting, and streamlining warehouse operations, ensuring improved customer satisfaction and business efficiency.
AI’s Role in Enhancing Legal Operations
Beyond these sectors, AI and automation are also revolutionising the legal industry, particularly in legal operations where data-driven decision-making, automated workflows, and machine learning are boosting efficiency and accuracy. The DWF legal operations team, like the automotive and retail sectors, is integrating intelligent automation and data insights to transform traditional legal processes. They leverage AI across contracts, document review, data analysis, and legal research through DWF Horizon Scanning. The goal is to deliver effective, scalable solutions, mirroring GenAI's transformative impact on other industries, allowing legal teams to focus on strategic tasks.
Key Trends Shaping AI Adoption
The EY AIdea report outlines five key trends that will shape India’s AI-driven evolution:
- Multi-modal AI models capable of processing text, images, audio, and video;
- Agentic AI that enables autonomous entities to take actions;
- AI-specific hardware accelerators supporting complex machine learning models; and
- Open-source AI driving cost reductions and accessibility.
- Increased AI adoption among smaller businesses, democratising advanced technology.
Additionally, ethical AI practices are crucial. Companies must ensure transparency, fairness, and accountability, especially in law, finance, and healthcare. Addressing bias, data privacy, and regulatory compliance is key to building long-term trust.
Conclusion
As India integrates AI, DWF is embracing automation and data-driven insights to drive efficiency, innovation and client-centric solutions to meet evolving business demands. AI-powered workflow automation and predictive analytics are enabling legal teams to work smarter, like GenAI's impact on automotive and retail. Organisations that adopt AI strategically, while maintaining human oversight and ethical considerations, will thrive in this evolving landscape.
DWF
DWF is a leading legal adviser to Indian and India-focused companies, financial institutions, and high-net-worth individuals and families. Our India Group, consisting of 104 lawyers from 9 countries, 16 practice areas, and 9 sector groups, is the largest India group of any international law firm located outside India.
Dhruv Chhatralia BEM, the Head of the DWF India Group, was named to the India Business Law Journal’s International A-List 2024 featuring the world’s top-tier international lawyers outside India, based on recommendations by general counsels and lawyers at Indian law firms, for his work on cross-border aspects of India-related matters. DWF was also shortlisted for the award of “Legal Practice of the Year” at the 6th Annual UK-India Awards in 2024 based on the achievements of the DWF India Group. Further details about the DWF India Group can be found on the following webpage: DWF India Group.
While we do not practice Indian law as per the country’s current regulatory framework, we have strong relationships with leading Indian law firms with whom we collaborate to provide a seamless service to our clients. If you have queries on any of the issues covered in this article, please do get in touch with me.
With thanks to Narissa Pankhania, Kurun Bhandari, Harmeet Pannu and Amrish Sharma.
