In April, DWF welcomed Kathleen Buck as President of DWF Claims (USA) and with her leadership has established a dynamic new management team and broadened its service offerings to meet the diverse needs of clients across industries.
Kathleen has a wealth of experience in the insurance industry, with expertise in the claims sector, having previously served as Vice President of Claims at Minnesota Lawyers Mutual Insurance Company. She also held senior leadership positions at AXA XL and Zurich North America. Kathleen's expertise is in malpractice and professional liability claims and is known for her forward-thinking approach to claims management.
Kathleen has brought a fresh vision and strategic direction to DWF US Claims and her experience in claims management and insurance services positions her to lead the company into a period of expansion and enhanced client support.
Supporting her is a newly formed management team comprised of seasoned professionals:
- Helen Toama
- Nick Poteres
- Sean Mulligan
- Debra Osmond
Together, this leadership group combines deep expertise and industry knowledge, ensuring that the team is well-equipped to deliver excellence in claims handling and client service.
In addition to strengthening its leadership, the team has significantly broadened its portfolio. With over 40 specialists under the management of Kathleen and the management team the company now handles claims across a wide range of business lines, reflecting its commitment to providing comprehensive solutions for complex risks including:
- Architects & Engineers Liability
- Accountant Liability
- Real Estate Agents Liability
- Casualty
- Property
- Cyber
- SML
- Employment Practices Liability
- Environmental Claims
- Insurance Agents & Brokers Liability
- Lawyers Liability
- Securities Brokers/Dealers Liability
- Management Liability / Directors & Officers (D&O)
- Professional Liability
- Financial Institutions
This expansion underscores the team's ability to serve clients across multiple sectors, offering tailored expertise and responsive claims management.
With a revitalised leadership team and a broadened service offering, DWF Claims (USA) is positioned for sustained growth and success. The company’s focus remains on delivering exceptional client outcomes, leveraging its expanded capabilities to meet the evolving demands of the insurance and claims landscape.
