Our purpose

Our ability to seamlessly combine any number of our services to deliver bespoke solutions is our key differentiator. Our work for Mileway, Europe's largest last mile logistics real estate company shows how our integrated legal management approach is delivering positive outcomes for clients.

The challenge

To accommodate growing e-commerce demand and greater delivery expectations, Mileway needed a simpler way to manage its extensive UK portfolio and continue to enable fast delivery and accessibility with excellent customer service.

The solution

Our teams worked together approach the challenge from three angles. Our Legal Services team advised on a range of matters connected to the management of Mileways portfolio in the UK. Our Legal Operations team joined Legal Services to utilise process and technology expertise to efficiently support the asset management tenancy verification process. Our Business Services team then created a bespoke version of EvoClaim, which was used to streamline online real estate portfolio instructions. This is an ongoing project and we will continue to assist in expediting legal delivery, reducing risk management of the same and ultimately delivery a more efficient process for the drafting asset management documentation and service to the client.

The outcome

The solution significantly streamlined the portfolio management process for Mileway in the UK, saving time and resources and made sharing work with DWF teams more efficient. This has lead to increased quality control and reduced risk management and has been a contributory factor in Mileway increasing the number of its transactions with us.

Supporting local communities has long been a focus for us and is a source of pride for many of our colleagues. From volunteering in support of good causes, participating in our social mobility programmes, to fundraising for The DWF Foundation, our work with communities has always received a high level of support and engagement from our colleagues.

The challenge

The COVID-19 pandemic presented fundamental and profound challenges to people from all over the world. Perhaps none more so than communities in need and those charities and organisations who support them. With physical interaction and fundraising opportunities limited it was difficult to provide the support so greatly needed.

The solution

Thanks to the resourcefulness and engagement of our colleagues, many of our activities to support The DWF Foundation and our communities more broadly were able to continue remotely. This included virtual 10K runs and online mentoring sessions for students.

The DWF Foundation focused resources on those most impacted by COVID-19. This included providing over £30,000 of funding to food banks, whilst our Legal Operations team continued working with schools in Pune, providing funds, food and clothing to vulnerable children.

The outcome

Despite the restrictions in place, colleagues spent 5,876 hours volunteering during that year and helped to support over 600 young people to develop their skills and continued to raise funds for the DWF Foundation. As a result, the foundation was about to make more the £200,000 worth of grants to charities across the world.