Insurance intelligence

Around 10% of all insurance claims expenditure can be attributed to fraud. Our intelligence service helps our clients to manage the cost of fraud, through data screening, profiling and bespoke investigation services.

We are a team of experienced analysts and investigators. We specialise in finding information to help protect clients from high risk policies and claims, in order to reduce overall claim spend.

We are experts in presenting relevant information, from open sources such as public records, data aggregators, subscription services and social media and closed sources such as our proprietary database; dcypher.

How we enabled our client to successfully challenge an underlying claim

We were instructed to profile a subject who was suing our client for £1.8 million. We discovered that the suspect had been disqualified as a Director in 2008 and had been spared a prison sentence in 2010, having previously sold luxury houseboats that were found to be unsound.

The High Court had historically ordered the suspect to repay £1.8 million, exactly the amount that the suspect was seeking to recover from our client.

The evidence we collated enabled our client to successfully challenge the underlying claim.

How we helped in connection with a claim for noise induced hearing loss

We were instructed in connection with a claim for noise induced hearing loss following the claimant's allegations that they had been exposed to excessive noise from machines and tools, without adequate protection.

We discovered that the claimant's solicitors had previously been investigated, as they were linked to various criminal activities.

This case was eventually discontinued and our client was able to recover its legal costs and press for various other enforcement actions.

Our involvement in the investigation of a substantial organised criminal ring

We were involved in the investigation of a substantial organised criminal ring, which operated out of the North East of England.

This network sought to defraud Local Authorities via false accidents (otherwise known as "slip and trip claims"). We investigated over 180 claims and were able to identify relationships between various company employees, other individuals and agents.

Through an in-depth analysis of social media and the claims documentation, we were able to help our client avoid over £500,000 of false claims.

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Forensic Insurance Intelligence

Complex investigations

This is our bespoke intelligence service which we offer when our clients have concerns beyond the exaggeration of individual claims.

Complex investigations

This is our bespoke intelligence service which we offer when our clients have concerns beyond the exaggeration of individual claims.

For example to identify a claimant's assets or investigate organised fraud networks. Our team has the relevant skills and experience, and access to many data sources which are not available to legal advisers and claims handlers.

Sonar

This is our claimant profiling service.

Sonar

This is our claimant profiling service. We prepare a confidential and legally privileged report which helps to validate any claimant issues.

For example to corroborate the true extent of a personal injury, or claims for incapacity, or to assess reserves and offers, our reports help our clients to reduce leakage and improve case strategy.

We respond within five working days of instruction and offer a fixed fee of £199 plus VAT.

Database searches

We can conduct straightforward searches of our data feeds and respond without further analysis at a low cost.

Database searches

We can conduct straightforward searches of our data feeds and respond without further analysis at a low cost.

Please request our pricing menu which sets out our fee structure.

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