Our claims handlers hold relevant insurance qualifications and are members of ANZIIF (Australia and New Zealand Institute of Insurance and Finance) with over 20 years' expertise in claims management services.
Working from various locations across Australia, including Sydney, Brisbane, Melbourne and Perth, our claims management team hold relevant insurance qualifications and are members of ANZIIF (Australia and New Zealand Institute of Insurance and Finance) with over 20 years' of expertise in claims management services.
Our claims handlers hold relevant insurance qualifications and are members of ANZIIF (Australia and New Zealand Institute of Insurance and Finance) with over 20 years' expertise in claims management services.
We recognise that across different jurisdictions and lines of business, claims management protocols need to be adjusted to account for the underlying risk and varying legal, social and political environments. Certain fundamental principles, however, underpin the successful mitigation of claim and cost expense in all territories. We are also well positioned to provide claims management solutions to the corporate environment within Australia.
Our approach to managing claims is centred around ensuring each client can choose a way of working that suits them. We offer First Notification of Loss cradle-to-grave claims management under a delegated authority; hub management as a centralised point for collation of data from multiple service providers; as well as deductible claims management and excess layer/follow market claims administration.