Corporate legal departments are under pressure to do more with less, use legal tech that works for all stakeholders and find ways to deal with requests coming in from all parts of the business. Knowing where to even start with improving legal workflows, however, can feel like an overwhelming task – especially when the last thing you need is another project.
Our Legal Operations Health Checks can reduce your stress and find better ways to work.
The Legal Operations team at DWF provides an unbiased benchmarking to corporations looking to measure their current process and craft strategies for future enhancements.
This service has already borne out benefits for our client, a global supermarket chain.
Overworked legal team looks for efficiency
Our client wanted a review of its legal department to identify key areas of improvement, reduce its outside counsel spend and identify process areas that could be automated. The legal team felt overwhelmed as the senior team most of the time reviewing the work of the junior team members and were not able to spend time on strategic work as a result of which work the team morale was down and the outside counsel spend was high.
DWF identifies pain points and recommends improvements
The Legal Operations team at DWF conducted two sessions where our leading consultants led workshops with their teams and walked through their existing workloads, processes and pain points. In these sessions, our team met with senior and junior team members separately to identify disconnects and find bottlenecks in workflows. Following the workshops, we presented a detailed report to the team identifying enhancement opportunities which included aspects of process improvements, triaging of work based on complexity, developing detailed documents, leveraging technology to automate mundane tasks and creating cultural bonds across the team.
We provided a detailed roadmap for developing a vision for change and implementation plan, which resulted in the opportunity to save £1 million in reducing outside counsel spend. We are now guiding the client through a transformation journey to realise this opportunity and make their internal department significantly more effective.
Our client sees short- and long-term benefits
- Saving opportunities of more than £1 million in outside counsel spend
- Use of technology eliminates routine tasks and allows the legal department to focus on strategic work
- Improved team morale with fewer disconnects
- Consistent and document processes ensuring compliance
